Viva Loans
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FAQ

Q: How much would my first loan cost?

A: All interest rates are provided by the lender before you take out your loan. Rates will may very between lenders.

Q: What is Auto Decisioning?

A: Auto Decisioning allows lenders to make a decision on your loan application without the need for human interaction, for more information please contact your lender or see their privacy policy.

Q: Is there a registration fee?

A: We do not charge a registration fee.

Q: Can I contract more than one loan at the same time?

A: Taking out multiple loans may not be a good idea. You should ensure that before taking out any loans you are sure that you can afford them.

Q: What requirements do I need to contract a loan?

A: Before getting a loan, you have to: Be a UK citizen, who is 18 years or older Have a UK bank account Please note if you fit this criteria it does not guarantee you approval.

Q: How much can I get as a loan?

A: You can apply for up to £5,000.

Q: How long would it take for the money to be released if I am approved for a loan?

A: This depends on your lender although most loans get credited to your account on the same day, if approved. However, there are some banks that do not support fast payment methods.

Q: How long does it take for me to know if my application is approved?

A: Decisions are typically given within minutes of you filling out our application form.

Q: Why did my application get denied?

A: Unfortunately if the lender does not believe you are in the position to repay a loan your application may be declined.

Q: Will you check my credit score?

A: We do not at any time carry out any credit checks on our clients. However, lenders may use external credit reference agencies and credit scoring services to ascertain your eligibility for a loan or finance product. Whether you are eligible for a loan or finance product is at the lender's sole discretion. In accordance with the terms of our Privacy Policy, we may pass your personal information to prospective lenders to enable them to consider/decide whether to make a loan to you. This may involve credit and identity checking, and may involve third parties as appropriate.